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Frequently Asked Questions

Last updated: September 21, 2026

What is NeuLanguaz?

NeuLanguaz is an AI-powered English learning platform. After a short onboarding flow, you get a personalized mix of speaking conversations with Neu, your AI tutor, guided writing practice, and listening and reading exercises, with your progress tracked on a dashboard.

How does speaking practice with Neu work?

Neu, your AI tutor, has a spoken conversation with you on a topic matched to your level and interests, then gives you feedback on fluency, confidence, grammar, and pronunciation so you can see exactly what to improve next time.

Do I need any prior English level to start?

No. Onboarding asks about your mother tongue, target language, and topics of interest so your first lessons are set at a comfortable starting point, and the difficulty adapts as your dashboard shows steady progress.

Is NeuLanguaz free to use?

Core practice features are available to every account. Some advanced features may be offered as paid subscription plans; pricing, billing details, and cancellation are covered in our Terms of Service and Refund Policy.

How does the referral program work?

Invite a friend using your referral link from your account. Once they sign up and complete onboarding, you may both be eligible for a reward such as account credit or free days on a paid plan — see our Referral Program Terms for the full rules.

How is my speaking and writing data used?

Your recordings and writing submissions are used to generate feedback and scores and to personalize your learning path. We explain exactly what is collected and why in our Privacy Policy.

Can I update my account or billing details?

Yes. Your profile, billing address, and tax or company details can all be reviewed and updated at any time from your account settings.

I still have a question. What do I do?

Head over to our Contact page and send us a message — we're happy to help.

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